TERMS OF SERVICE 11/18/2016
By Commissioning me, you are agreeing to my TOS and understand all of these terms.
Overall TOS:
By Commissioning me, you are agreeing to my TOS and understand all of these terms.
Overall TOS:
- I have the right to decline any commission I do not feel comfortable doing. Though it is highly unlikely.
- Paypal and Snail Mail are both forms of payment I accept. If mailed cash or check are not received within 2 weeks (USA/Canada mailed) OR 3 weeks (Internationally mailed) your spot in my queue will be pulled.
- I keep all rights to change any TOS that I feel the need to change or update.
- I am NOT responsible for shipping loss, damage,or any other liability associated with shipping and handling. I carefully pack each commision so this does not happen.
- I hold the right to keep my leftover materials.
- More complex commissions will take longer to make. Please know I have school, a part time job, and do have things planned ahead of time. Most commissions take either from 45 minutes(smaller commissions) to a month + (larger commissions). I will always give you a estimated time as to when it will be finished.
- I have WIP (work in progress) examples that will always be posted via Instagram (@wolfbun or @loafbun)
- If I have started your commission and have received full payment, and you wish to cancel, I will refund ONLY 30% of that money. If I have NOT started your commission and you have already paid in full, I will refund 50% of your commission.
- Shipping is NOT included in base pricing. I am always willing to give quotes with shipping cost included. Please note that International shipping gets expensive!
- For commissions I require a full upfront payment.
- If you are in a time crunch and need your commission completed and arrived by any certain date, the cost and shipment amount will increase. I am willing to give a quote for this amount as well.
- If there are loose materials, holes, and any damages that are MY fault, you have one week to let me know. I will fix this product for free and ship as soon as possible. Please provide pictures of damage.
- You may NOT claim any of my work as your own. You may upload any images of that commission crediting me Kristen A. Bunney/Wolfbun.
- Asking for additional progress images will be done via email ([email protected])
- I hold the right to change any of my prices if I feel necessary.
- Please provide either a reference sheet of your character or a detailed image. I will not go off of a written description.
- If image includes a watermark, you may NOT remove this.
- For commissions that include faux fur, I provide you with a care guide. In this guide it includes detailed ways to clean and care for your commission.
- Please know I own two cats and a dog. So if you are by any means allergic, please let me know ASAP. Because then I offer to wash/clean your product in a separate area without any pets.
- If you are under the age of 16, please have legal guardian's permission to commission me.